Public Knowledge Database

Public Knowledge Database

Public Knowledge Database
Current: Lawo Support and Care4 SLA

Lawo Support and Care4 SLA

Welcome to the Lawo Support and Care4 SLA documentation. Here you can find information about Lawo's customer support and Care4SLA packages.

How to Contact Lawo Support

The Lawo Customer Service Portal

How to create a support incident

How to request an RMA

How to request a discontinued spare part

How to update your technical contacts

How to collaborate with your colleagues

Lawo Support - Download Software and Components

Lawo Support - Incident Severity Levels

Lawo Support - Important Considerations

Care4 SLA - v3.0.1

SLA - Feature Overview

The Platinum SLA

The Extended Hardware Warranty

SLA - Customer Service Portal Information

lawo.com

Copyright © 2025 Lawo • Powered by Scroll Viewport and Atlassian Confluence