Helpful information when controlling ClearCom matrices

ModelsClearcom Pico, Omega, Delta
ProtocolHCI 2.0
Ports52001 to 52020

Reliability during GS takeover

To avoid ClearCom Matrix crash during GS take over, the following version must be used

  • Clearcom version installed: v9.1revB
  • EHX ClearCom firmware: 16.51.3.0 
  • Gadgetserver: 5.4.0.316 or higher

Labels

Only labels with defined "Alias" in EHX software can be modified via gadget tree.

License required

To enable remote control through 3rd party controllers like VSM, a specific license for HCI needs to be entered in EHX configuration software. Without a valid HCI license, gadget tree parameters are visible, but not controlable.