Public Knowledge Database VSM - IP Broadcast Control System VSM - Help Center VSM - Service and Troubleshooting Server and OS - Known Issues and Workarounds Current: Uninstalling the NIC driver in HP DL360 servers Uninstalling the NIC driver in HP DL360 servers SummaryReported IssueThe Connection to the server is disrupted. Servers run out-of-sync after a role swap. vsmGear lose connection to server after config pushRefers tovsmServer Standard, Type HP DL360, GEN 9 and GEN 10, Windows Server 2016 and 2019 running NIC drivers type HP Broadcom, version 214.0.0.xyzReasonMost likely an error in driver HP Broadcom Driver Version 214.0.0.xyzSolutionUninstall driver and use standard Windows driver.Details The Servers IP settings need to be reapplied after deleting the driver. The Microsoft NIC driver included in the Windows Server installation will be automatically installed after reboot. The vsmStudio License will not be affected by this process. Uninstalling the HP DriverOpen Device managerexpand Network Adapter branchright click "HPE Ethernet 1Gb 4-port 331i Adapter"Select properties and change to the "Driver" tab. If driver version equals 214.0.0.xyz, you should remove the driver. If not, stop here.close windowright-click the driver againselect "uninstall device".In the uninstall dialog, select "Delete the driver software for this device".Repeat the steps for all NIC instances (HPE Ethernet 1Gb 331i Adapater ###)NOTE: the option to "Delete the driver software" is only available when removeing the first instance.Finish the process by rebooting the server.After the reboot, Windows Server will install the default Microsoft drivers for the NICs.Now, reapply the networks IP settings to the NICs. ×