Uninstalling the NIC driver in HP DL360 servers
Summary
Reported Issue |
|
Refers to | vsmServer Standard, Type HP DL360, GEN 9 and GEN 10, Windows Server 2016 and 2019 running NIC drivers type HP Broadcom, version 214.0.0.xyz |
Reason | Most likely an error in driver HP Broadcom Driver Version 214.0.0.xyz |
Solution | Uninstall driver and use standard Windows driver. |
Details
The Servers IP settings need to be reapplied after deleting the driver.
The Microsoft NIC driver included in the Windows Server installation will be automatically installed after reboot.
The vsmStudio License will not be affected by this process.
Uninstalling the HP Driver
- Open Device manager
- expand Network Adapter branch
- right click "HPE Ethernet 1Gb 4-port 331i Adapter"
- Select properties and change to the "Driver" tab. If driver version equals 214.0.0.xyz, you should remove the driver. If not, stop here.
- close window
- right-click the driver again
- select "uninstall device".
- In the uninstall dialog, select "Delete the driver software for this device".
- Repeat the steps for all NIC instances (HPE Ethernet 1Gb 331i Adapater ###)
- NOTE: the option to "Delete the driver software" is only available when removeing the first instance.
- Finish the process by rebooting the server.
After the reboot, Windows Server will install the default Microsoft drivers for the NICs.
- Now, reapply the networks IP settings to the NICs.